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Care coordination platforms should be flexible enough to work with any community and software.

NOT dictate that everyone use the same software to coordinate.

Built with data sharing as a core function


HSLynk is a data-centric human services warehouse and app platform.


Your data stays put within our open source virtual private cloud.  Apps that access the data come and go as you wish.  No more migrating and losing data, to switch to better apps.


Use HSLynk as a stand alone system, or in conjunction with other clinical, care coordination, and case management systems already in place.

A care coordination engine that powers better and more efficient care

Any company that claims to empower care coordination, or connect health and social services providers, should be flexible enough to work with other communities and software.

HSLynk is both:

  • an open source community of practice, and
  • a hosted Platform as a Service (PaaS), developed by ServingLynk, Inc., a for-profit company, based in St. Petersburg, Florida.

HSLynk is entirely different than other community exchange, HMIS, human services, and CES systems. 

  • We do not require everyone in the care network to exclusively use a designated care coordination platform in order to power the data exchange.
  • At its foundation, HSLynk is specifically designed to integrate data with external 3rd party software with comprehensive APIs.
  • We support any reporting tool.
  • We support 3rd party and community home-grown "trusted" apps.

If better care coordination is the end goal, doesn't it make sense that the solution and company you choose, work with other systems? HSLynk’s open source data warehouse was built specifically to do that. Unlike other software solutions, our platform is engineered to work with any system that uses open source APIs to share data.

Discover what makes HSLynk’s data warehouse platform different, and better.


Has your organization ever wanted?

  • Real time reporting off of a single source of truth
  • To securely exchange data with other Human Services organizations in real time
  • Coordinate your client care with other organization
  • Eliminate double data entry
  • Break free from the “user seat license” price model
  • Own the data you gather and share it as you design
  • Build applications to create solutions you design and drive
The HSLynk open source data exchange and reporting platform has the solution for these challenges.  We offer new flexible options to resolve the issues plaguing health and human services organization.
  • Use your current technology to upload data to HSLynk
  • Use our free built-in reports or create your own with your own tools
  • Add new schemas for new funding streams or projects
  • Collaborate and securely exchange data with other authorized organization through our APIs
  • Build apps to suit your needs or partner with one of our current app partners
  • Extremely cost efficient - pay as you use the platform, not based on a seat license
  • It is your data, you set-up the access levels and sharing parameters

Status quo without HSLynk: organizations using siloed, proprietary, slow, opaque, costly, and inflexible technology.


The future, with HSLynk’s data sharing platform model


William "Norris" Brown, President

Norris spent 35 years with HSBC Bank serving in a variety of leadership roles that included technical/software development projects as well as being the department head of customer service and real estate loss mitigation units. Following that career, as President of ServingLynk, he has helped to oversee and support a variety of software development projects focused on the human services and non-profit sectors. Norris is married to Liane for 37 years and has two daughters and two grandchildren.


Eric Jahn, CTO

Eric has been working to web enable health and human services since 2002.  He's worked on numerous standardization efforts, and implemented various interoperable open source human services systems.  Eric received a Masters in Public Administration from The Mark Hatfield School of Government in Portland, Oregon, and a BA from Northwestern University in Evanston, Illinois.


Carl W. Treleaven, Chairman

Carl Treleaven is Chairman of ServingLynk. He has spent more than 30 years in business management, including CEO of a specialty printing company with operations in four countries and Puerto Rico. He has had several successful exits. Carl began his career as a CPA and previously maintained active licenses in Texas and North Carolina. He also is a named inventor on more than 20 US and international patents. Carl has a BA from Rice University in Houston and an MBA from Dartmouth College (Amos Tuck School of Business Administration) in Hanover, NH. He is a Distinguished Toastmaster and has been active in Rotary for more than 25 years, having served as a District Governor and Zone leader. He and his wife, Lina, live in St. Petersburg, FL, have been married for more than 35 years and have two adult children.